Supermarket UX can drift into dark patterns: loud promos, vague “healthy” claims, hidden unit pricing and packs that quietly shrink. This article shows how to spot and remove those traps without hurting margin — using a 30-minute aisle audit, a tidy set of honest design patterns, and clear success metrics.
You’ll learn simple rules like “one reason, one badge”, how to make unit prices readable at a glance, how to keep sort-by-price stable online, and what to ban from label copy unless criteria are published. We also offer a ready-to-use price card layout, a checklist for site–shelf consistency, and a lightweight measurement plan (complaint rates, time-to-purchase, repeat rate) so teams can prove trust pays off.